Question 1

How can I make a purchase on your website?

Accepted Answer

1. Navigate to the 'Shop' section.
2. If you already have an online account, please log in. If you don't have an account, create one by signing up.
3. Browse our products and, when you find an item you'd like to purchase, click the "Add to Cart" button on the product detail page.
4. Continue browsing or searching for more items to add to your cart.
5. To review the items in your cart, click the "Cart icon" at any time.

Once you've selected all the items you want to order, proceed to the checkout process to complete your purchase.

Question 2

How can I modify the quantity of an item in my Shopping Cart?

Accepted Answer

You can easily access your Shopping Cart by selecting the "Cart icon" located at the top right corner of every page on our website.

In your Shopping Cart, each item is displayed with an adjacent box indicating the current quantity. If you wish to adjust the quantity for any item, simply type in your desired amount in the corresponding box. Once you've made the necessary changes, remember to click on the "Update Cart" button found at the bottom of the page to save these modifications.

Question 3

How can I delete an item from my Shopping Cart?

Accepted Answer

To delete an item from your Shopping Cart, follow these simple steps:

1. Click on the "Cart" icon, located at the top-right corner of any page on our website.
2. Find the item you wish to remove.
3. Set the quantity of the item to zero.
4. Click on "Update Cart".
This will effectively remove the item from your Shopping Cart.

Question 4

How can I complete my order once my Shopping Cart is ready?

Accepted Answer

When you're satisfied with the items in your Shopping Cart, simply click on the "Checkout" button. This will direct you to the initial stage of the checkout process. If you're not already registered with us, you'll be redirected to the registration page first.

Once registered, you'll be asked to provide your Billing and Shipping information. After filling in the necessary details, click "Continue." Review your order to ensure everything is correct, then proceed to the payment page.

Upon successful completion of the payment process, an email will be sent to you confirming your transaction. This confirmation email is your receipt and proof of purchase, so make sure to keep it safe.

Question 5

Is my payment information secure when I make a purchase on your website?

Accepted Answer

We prioritize your online security. Below are the comprehensive measures we implement to safeguard the information you share with us:

When you place an order, please ensure that your browser is accessing our secure web address, which begins with https. Our secure server software encrypts all the information you provide before it is transmitted to us. We are committed to adhering to global standards, procedures, and regulations to ensure that your personal information is securely protected and processed in a just and lawful manner.

For additional security, we strongly advise against sending credit card information through standard email or our 'Contact Us' page.